Charged for upgrade but never used it

I did my taxes the same as I normally do and only have a t4 and t4a and yet it charged me 19.99 for an upgrade which I didn't need or wanted. My taxes are simple and it has always been free with basic turbo tax

Troubleshooting

There have been changes made to TurboTax Online. Please see these TurboTax FAQs for more information:

Why did I have to upgrade my TurboTax Online edition?

Who can file for free using TurboTax?