Troubleshooting

Sorry to hear that your experience was less than optimal.  Our online product doesn't have the forms like our Download version has. This is possibly why it was difficult for you as you were use to forms mode. 

Are you waiting for support from a tax expert in TurboTax Assist & Review or Full service? 

 

Please let me know if the email address associated with this account is valid and if yes, Please reply with a Yes. I will then send a request out on your behalf that you are waiting for a response- if you haven't had one by now.