TuboTax standard for desktop will not run on Windows 11

I have downloaded and installed Tubotax Standard Addition for desktop.  When it tries to open the app I get the message that it is checking for updates then it just quits.  I have  changed the properties to run as administrator and it still does not work.  All windows updates have been applied.

Troubleshooting

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

Troubleshooting

TurboTax support helped me solve this issue.  The Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30135 package needed to be installed.

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Troubleshooting

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penguins-
New Member

Troubleshooting

do you have link for Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30135 package ? Turbotax is not user friendly..and should have been developed to work with IE 11

Troubleshooting

Sure. The Turbotax support person had me install Turbotax 2021 which identified the missing redistributable and downloaded it so I did it that way, but anyone should be able to download that specific distributable from Microsoft’s Content Developer Network at https://aka.ms/vs/16/release/14.29.30135/VC_Redist.x86.exe

Troubleshooting

I did my taxes for the last 5 years on this computer.  Why cannot this year

 

 

Troubleshooting

It is the same computer I have used every year.  I dont understand why my licence code is not accepted.

Troubleshooting

Will turbotax standard for desktop run on Window 12

 

Troubleshooting

@Margaret Ladouceur 

Windows 12 has not been publicly released by Microsoft yet, so we are unable to guarantee that TurboTax products will work on that operating system. 

 

However, TurboTax CD/Download will work on Windows 10 & Windows 11.