TuboTax standard for desktop will not run on Windows 11

[TJkovacs]

I have downloaded and installed Tubotax Standard Addition for desktop.  When it tries to open the app I get the message that it is checking for updates then it just quits.  I have  changed the properties to run as administrator and it still does not work.  All windows updates have been applied.

[TurboTaxSusan]

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.

[TJkovacs · Accepted solution]

TurboTax support helped me solve this issue.  The Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30135 package needed to be installed.

[TurboTaxGinette]

Thank you for your feedback, we appreciate you sharing this information.

Thank you for choosing TurboTax.

[penguins-]

do you have link for Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.29.30135 package ? Turbotax is not user friendly..and should have been developed to work with IE 11

[TJkovacs]

Sure. The Turbotax support person had me install Turbotax 2021 which identified the missing redistributable and downloaded it so I did it that way, but anyone should be able to download that specific distributable from Microsoft’s Content Developer Network at https://aka.ms/vs/16/release/14.29.30135/VC_Redist.x86.exe

[Margaret Ladouceur]

I did my taxes for the last 5 years on this computer.  Why cannot this year

[Margaret Ladouceur]

It is the same computer I have used every year.  I dont understand why my licence code is not accepted.

[Margaret Ladouceur]

Will turbotax standard for desktop run on Window 12

[TurboTaxSusan]

@Margaret Ladouceur 

Windows 12 has not been publicly released by Microsoft yet, so we are unable to guarantee that TurboTax products will work on that operating system. 

However, TurboTax CD/Download will work on Windows 10 & Windows 11.