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Troubleshooting
Did you purchase the Online software or the CD/Download (desktop) software?
Please see the TurboTax FAQs below for guidance:
In the online edition of TurboTax, how do I use a prepayment code?
Understanding your TurboTax product licence code
Thank you for using TurboTax.
ā€ˇFebruary 23, 2023
9:34 AM