roykward
Returning Member

Assist and Review

On March 25, 2023, I purchased TTD LIVE ASSIST & REVIEW STANDARD PRIMARY TY22.

The Order Number is TTDNA [removed].

My appointment was for 10:00AM on March 27, 2023.  Due to a medical emergency with my dog, I had to cancel when I received the phone call.

I would to reschedule my appointment. 

Please advise how I can do this.

I can be reached via email at [email address removed] 

‎March 27, 2023 12:27 PM
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5 Replies
1,165 Views
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TurboTaxSusan
Moderator
Moderator

Troubleshooting

If you have TurboTax Live Assist & Review, see this TurboTax FAQ to learn how to talk to a Tax Expert or book a review: In TurboTax Live Assist & Review, how do I talk to a tax expert?

‎March 27, 2023 5:52 PM
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4 Replies
1,148 Views
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roykward
Returning Member

Troubleshooting

Link does not work.

 

Received this response:

We're sorry, we can't find the page you requested.

‎March 30, 2023 10:45 AM
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3 Replies
1,142 Views
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TurboTaxGinette
Intuit Alumni

Troubleshooting

Here is our TurboTax FAQ: In TurboTax Live Assist & Review, how do I submit my return for review?

 

Thank you for your patience.

‎April 6, 2023 8:32 AM
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2 Replies
1,121 Views
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roykward
Returning Member

Troubleshooting

The instructions did not work.  There is no "Expert Review" to select.  All there is is the tab to purchase the expert review which I already purchased.  All I want is to Schedule the Assist and Review session.  How can I do this??

‎April 6, 2023 9:03 AM
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1 Reply
1,119 Views
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TurboTaxSusan
Moderator
Moderator

Troubleshooting

If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.

‎April 10, 2023 5:37 PM
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1,104 Views
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