Hi, I purchased a “download copy” from Costco in store. My work laptop won’t allow me to install the software. Can I somehow switch it to an online version?

 

Troubleshooting

If you bought TurboTax Desktop from a 3rd party retailer (ex: Costco, Staples, Walmart), please use this form to get a refund.

You can purchase TurboTax Online directly from our website.

 

Thank you for choosing TurboTax.