Why are my tax documents from CRA not populating in Turbo Tax?

I’ve downloaded them from CRA but none of the amounts are populated in Turbo Tax.

Troubleshooting

So, there's nothing showing when you go to the slip pages? Have you tried running auto-fill again? 

 

Troubleshooting

I’ve tried several times to auto-fill.  So disappointing as I have 5 slips from CRA and I am concerned about entering them incorrectly.   I’ve tried on my laptop and on my IPad.   

Troubleshooting

Please contact our phone support team to assist you further.