Did you check if the child care expenses are showing up on the other spouse's return? What province are you in?

The expenses are not showing up on either my spouse's return nor mine. 

I'm in Ontario. 

I called the supportline and my query was escalated to the first tier IT support and then to the next tier IT support. Nothing resulted from the call other than telling me that I must not be able to claim childcare expenses (or something about my profile) and that I should consult with a tax expert. Not the best way to end a call. 

I am convinced this is a system glitch that needs to be addressed.

@cmrg As per CRA, the child care deduction must be claimed by the parent with the lowest income.

When you file your tax return by TurboTax Online, please make sure your dependant information is eligible for this Child care expense.

• Login to TurboTax online -> Search> Deductions section from the left side 'TAX HOME"  > Select Child Care Receipt Summary under Child Care Expense ->Here you can Add the Amount.

You also can reach our TurboTax article to know what situations can I claim for child care expenses?

Thank you for your reply.

I am filing under the lowest income parent (me). I read from another Admin that this is a widely known issue and is being looked into. In the meantime, I have started a new return with one of CRAs netfile approved tax filing software as I do not want to wait until days prior to the tax deadline to learn that this glitch still hasn't been resolved. 

@cmrg Thank you for updating us and for the feedback. Our team is working on this to get it resolved. 

Running into the same issue. Beyond frustrated that this cannot be resolved as I am ready to file with the exception of this one glitch. I am going to file with a different company.