PeterA2
New Member

Downloading slips from CRA for my spouse isnt working will only download mine

Hi was hoping someone could point me in the right direction I am trying to download slips from CRA it worked fine for me but when I try for my wife it lets me sign in with her CRA credentials but then says its trying to download mine again and fails. I have tried all the suggestions and also tried another computer.

Troubleshooting

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