Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
PeterA2
New Member

Downloading slips from CRA for my spouse isnt working will only download mine

Hi was hoping someone could point me in the right direction I am trying to download slips from CRA it worked fine for me but when I try for my wife it lets me sign in with her CRA credentials but then says its trying to download mine again and fails. I have tried all the suggestions and also tried another computer.

1 Reply

Downloading slips from CRA for my spouse isnt working will only download mine

If you are using TurboTax Online, please make sure that you have your wife selected at the top of the page.

 

If you need more help with this issue, please contact our phone support team.

 

They're available Monday through Friday, 9 AM to 6 PM ET for English and French support.

 

Unlock tailored help options in your account.