@Brenda Small Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team for more assistance.

hi 

I buy deluxe online edition from Costco after activation when I go to file tax return than it asking for credit card payment, please help me how to fix the problem. 

@Simran155 Did you upgrade or add anything to your return like Assist & Review or the Premium Pack (Audit Defence)? If so they would not be covered by the code you bought at Costco - you would have to pay the difference.