Re: on line activation code

Louisedm · Mar 21, 2023 10:46:03 AM

I did my taxes with the online version paying by individual return last year. This year I have purchased the self-employed online edition from Costco which allows for 12 returns with an activation code. How do I enter the activation code? When I sign in, the system goes straight to the prompt of continuing an existing return or starting a new return. I can't see where to activate the code to begin. I don't want to go through the whole preparing a return only to find I can't load the activation code. I attempted to call to resolve this only to be prompted to a new number with # only to be told the new system doesn't work where I live in Canada. Quite frustrating!!!

on line activation code

@Brenda Small Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team for more assistance.