Troubleshooting

The CDs themself will likely work, but whether or not you can get the software to work depends on how old it is and how many times you've used the License Code. 

This TurboTax Canada FAQ has information on how to install older versions of TurboTax Desktop: What if I have trouble with my licence code while setting up TurboTax Download? 

Please note that we currently only support TurboTax Desktop 2019 & onwards. Older versions may no longer not work.