Troubleshooting
If you have bought TurboTax Online, you will get an Activation Code, not a Licence Code. Please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code?
Please note, the codes for TurboTax Online will not work with TurboTax Desktop & vice-versa.
