You can request a refund for your TurboTax product within 60 days of the original purchase date. Fill out and submit the form below.

https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/taxation/get-refund-turbota...

Thank you for choosing TurboTax.

I am writing to follow up on my cancellation request for TurboTax.

As previously instructed, I submitted my cancellation request, but I have not received any response or confirmation so far. This lack of communication is concerning.

I would like to clearly state that I expect a full refund for this service, as I followed the proper cancellation process within the required timeframe.

Please provide an update on the status of my cancellation and confirm when the refund will be issued.

I would appreciate your prompt attention to this matter.

@user17723260753 I have requested that someone from the Full Service team give you a call regarding the refund request.