Troubleshooting

@rwong5102 Based on the information I have, it looks like you have paid for TurboTax Self-Employed Online 2025. You won't receive a code if you are paying for TurboTax Do It Yourself (Online) through our website, as you are paying per return (or for 2 returns, if you are preparing with a spouse/partner).

You'd only get a code for TurboTax Do It Yourself (Online) if you buy a multi-return package from a 3rd party retailer. Even if you did, the codes for 2025 are only good for returns for the 2025 tax year. They will not work for previous or future years.