I purchased turbotax desktop 2025, I received the confirmation code by email and downloaded the software. I have downloaded the latest version. After installing it, I try to run the software.

When I run the program, I get a blue & white intuit screen.

BUT, there are no boxes to enter the activation code, no buttons to click on, so I can't enter the activation code and use my software.

It doesn't look like I can post a screenshot in this forum. The text on the screen is:

To activate your turbotax desktop software, you need an intuit account.
Your turbotax license code will be saved in youre account

What's next, step by step:
1. Sign in to your intuit account or create an account if you don't have one.
2. Enter your license code to activate your product.
3. Start your taxes and get easy access to help if you need it.

There are two blue links:

Learn more about activate (clicking on it launches my browser to https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/login-password/recover-intu...)

Learn more about how we protext your privacy (clicking on it launches my browser to https://www.intuit.com/privacy/)

Turbotax support have not been helpful. Any idea how I can activate and use my software?