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CRA unable to accept my NETFILE tax return due to empty box 55-PPIP
Hi,
I keep on getting an error message when I try to submit my tax declaration to CRA through NETFILE. My document is declined because I did not enter a value for PPIP (box 55 on my T4). I do not contribute to PPIP, so box 55 is empty on my T4. I work in Quebec but my employer is outside of Quebec and is not registered for payroll deductions with Revenu Quebec.
How can I fix this issue to submit my declaration digitally?
P.S. I was able to submit my declaration to Revenu Quebec, the issue is with CRA-NETFILE.
Monday
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Troubleshooting
Please double check the province on the T4.
If you are still not able to resolve this issue, please contact our phone support team for more assistance.

Tuesday