Hi,
I called earlier to report this problem and was told it would take only a couple of minutes to fix. I have exited the application, reopened it, and run the TurboTax update, but the error is still appearing.
I need a resolution. I still have several returns to file, and I will be travelling tomorrow night, so I will not be able to deal with this afterward. Can someone please assist me?
At this point, I need either:
a key for the online software,
a different version that actually works, or
a refund so I can purchase another program.
Thank you.
