Troubleshooting

@Tax_fedup On your T4 slip, box Box 16A is only supposed to be used if your pensionable earnings are more than the year's maximum pensionable earnings (YMPE) but not more than the year's additional maximum pensionable earnings (YAMPE). So it's incorrect for Box 16 to be empty when Box 16A has an amount.

As TurboTax doesn't compare slips together, if you can't get a corrected slip from your employer, then the work around that we have is to put something in Box 16. 

@bobguitar If you are still not able to resolve this issue, please contact our phone support team for more assistance.