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Troubleshooting
If you have bought Online instead of Download, you’ll need to get a refund for the Online product. Then you can buy Download product that you need. The codes are not interchangeable.
The FAQ tells you how to request a refund: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...
January 10, 2020
3:10 PM