Troubleshooting

You can ReFILE your return in any version of TurboTax for tax years 2018 & 2019. You don’t need to upgrade, but there is a $5 service fee if you ReFILE a 2018 return. The service is not available in Quebec.

To ReFILE a return, log into TurboTax, and click the ReFILE button next to any return that has been successfully NETFILEd.

 

If you need more help, you can contact our phone support using the form on this FAQ: https://turbotax.community.intuit.ca/community/product-information/help/how-do-i-contact-turbotax-fo...

 

If you have TurboTax Live Assist & Review, here is how to talk to a Tax Expert: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assi...