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Troubleshooting
Try downloading the English version from this link and enter the code you purchased to see if it will work.
https://turbotax.intuit.ca/product/download/index.jsp
If not, please contact our customer service for assistance.https://turbotax.community.intuit.ca/community/product-information/help/contact-us/00/873707
‎April 13, 2020
10:01 AM