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marie_too
New Member

I have paid for the service and not able to see on the section to print tax ret. 2015. keep asking me to pay again. It was a standard turbo tax I used. Please help.

I have paid for the service and not able to see on the section to print tax ret. 2015.  keep asking me to pay again. It was a standard turbo tax I used. Please help.

1 Best answer

Accepted Solutions
Lyne-TurboTax
New Member

I have paid for the service and not able to see on the section to print tax ret. 2015. keep asking me to pay again. It was a standard turbo tax I used. Please help.

Thank you for your question.

Please call us by clicking the following link to the Contact Us page. Then complete the required information.

A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:

https://support.turbotax.intuit.ca/contact/


We look forward to hearing from you.


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3 Replies
Lyne-TurboTax
New Member

I have paid for the service and not able to see on the section to print tax ret. 2015. keep asking me to pay again. It was a standard turbo tax I used. Please help.

Thank you for your question.

Please call us by clicking the following link to the Contact Us page. Then complete the required information.

A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:

https://support.turbotax.intuit.ca/contact/


We look forward to hearing from you.


marie_too
New Member

I have paid for the service and not able to see on the section to print tax ret. 2015. keep asking me to pay again. It was a standard turbo tax I used. Please help.

Still did not get the answer. I do not wish to get charged if I call to get an answer. Unless you can confirm there is no charge.  Please let me know.
Leeanne-TurboTax
New Member

I have paid for the service and not able to see on the section to print tax ret. 2015. keep asking me to pay again. It was a standard turbo tax I used. Please help.

Good afternoon,
There is no charge to contact us, using the above link.
Only pro-review is a chargeable product.
Thank you, We look forward hearing from you.
Leeanne@TurboTax
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