It is not possible to use the installation key from the CD/download edition to complete your tax return in the online edition. You need to purchase the online edition to use it. You can get a refund for the CD/download edition by following the instructions below: https://turbotax.community.intuit.ca/replies/2647900
I have the same problem as the above, but the refund site is for US. Do you know the Canadian refund site?
This is the Canadian website:
4jendog
New Member
66kenworth-
New Member
tippy-girl
New Member
mavimet
Level 1
a817589tank
New Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.