Discuss
Discover
  • Community basics
    • Support
  • TurboTax™
    • TurboTax.ca
    Open TurboTax

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    Close icon
    Do you have a TurboTax Online account?

    We'll help you get started or pick up where you left off.

    Yes No
    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 
    shawncmonette
    New Member

    I purchased, and installed, the 2022 DESKTOP VERSION only to learn I can't migrate from the ONLINE VERSION, Can I get a refund or credit so I can go back to ONLINE?

     
    posted
    ‎February 9, 2023 10:27 AM
    last updated ‎February 09, 2023 10:27 AM
    0
    1
    237
    Reply
    1 Reply
    TurboTaxSusan
    Moderator
    Moderator

    I purchased, and installed, the 2022 DESKTOP VERSION only to learn I can't migrate from the ONLINE VERSION, Can I get a refund or credit so I can go back to ONLINE?

    Did you buy TurboTax CD/Download from us or from a retailer (ex: Costco, Staples, Walmart)? If so please use this form to get a refund: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...

     

    If you bought TurboTax CD/Download directly from us, please let us know if the email address you used is still valid by answering YES or NO.

    ‎February 10, 2023 9:46 AM
    0
    231
    Reply

    Related Content

    davidboutilier-o
    stemcell888
    lindalou8050
    jeffbear1962
    timjpower-aol-co