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    shawncmonette
    New Member

    I purchased, and installed, the 2022 DESKTOP VERSION only to learn I can't migrate from the ONLINE VERSION, Can I get a refund or credit so I can go back to ONLINE?

     
    posted
    ‎February 9, 2023 10:27 AM
    last updated ‎February 09, 2023 10:27 AM
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    TurboTaxSusan
    Moderator
    Moderator

    I purchased, and installed, the 2022 DESKTOP VERSION only to learn I can't migrate from the ONLINE VERSION, Can I get a refund or credit so I can go back to ONLINE?

    Did you buy TurboTax CD/Download from us or from a retailer (ex: Costco, Staples, Walmart)? If so please use this form to get a refund: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...

     

    If you bought TurboTax CD/Download directly from us, please let us know if the email address you used is still valid by answering YES or NO.

    ‎February 10, 2023 9:46 AM
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