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In the online edition of TurboTax, how do I use a prepayment code?
Understanding your TurboTax product license code
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The activate site doesn’t provide me with an opportunity to enter the code. Once I login I am back to the same page asking me to login. Although I successfully login with me credentials it does not proceed to step 2 to enter the access code.
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I purchased an online edition of the 2023 Deluxe Turbotax for Mac. I follow the instructions on the box and log into my existing account in the process which i have used for years. unfortunately it wont allow me then to key in the activation code on the green keypad icon, obviously its a known problem, i really shouldnt have to engage in work arounds . When will this bug be fixed. Cheers, Alan in Calgary.
@Brock109 Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.
It didn’t work , so I used the supplied activation code using my iPhone , then I went to my Macpro and logged into my account all good.
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