Netfile not accepting my return due to Capital gains form?

[Sammymyers2]

I don't have any capital gains to report yet I am getting a message that capital gains forms are not completed and not yet available. My return is being refused by netfile because it says my return is incomplete. Help!

[Andrews_Guitar]

I'm in the same boat, very frustrated by the fact that I paid to file and then was denied. A notice of the expected date we could file would be nice!

[Delphision]

I suspect that this is the schedule 3 question that is triggered by answering a warning question.  If you followed that warning and answered "no" to the question about selling a home, it takes it as "yes" and triggers the capital gains issue. Go back to schedule 3 and delete any response and then you can refile.

[Djacques56]

I didn’t answer the question regarding selling a property I’m very frustrated right now as I can’t file either mine or my husband’s returns 🤬🤬🤬

[joyce-myers]

Thank you!

[joyce-myers]

Thank you. I went back and checked schedule 3. I hadn't open that schedule but the No had been checked. As soon as I blanked both the yes and no, the problem was solved. 

[Djacques56]

Thank you how did you find that? I even entered a whole new return for him and it still didn’t take but I got mine filed 🤷‍♀️

[Delphision]

I did the same thing. It was a really stupid CRA warning with no right answer.  

[SteveDuff]

To Turbotax 2024 (web-based) users. I have completed my 2024 return, paid for Turbotax and am trying to access a PDF of the T1 and Schedules. Because I have capital gains to claim, Turbotax is indicating CRA is not yet (March 9th) accepting e-filings that include capital gains (apparently related to the Capital Gains Inclusion Rate change that was subsequently withdrawn). This is requiring some re-tooling at both CRA and Turbotax. HOWEVER, over the past week I have spoken with 6 different Turbotax representatives who cannot explain why I cannot generate the T1 and Schedules once the fee has been paid. The last rep I spoke with said he had consulted with 4 different specialists who couldn't help. He ended up throwing the software engineers at Turbotax under the bus. Meanwhile, here I sit with completed returns, paid fees and no access to my T1. Help?!