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Netfile not accepting my return due to Capital gains form?

I don't have any capital gains to report yet I am getting a message that capital gains forms are not completed and not yet available. My return is being refused by netfile because it says my return is incomplete. Help!

7 Replies

Netfile not accepting my return due to Capital gains form?

I'm in the same boat, very frustrated by the fact that I paid to file and then was denied. A notice of the expected date we could file would be nice!

Netfile not accepting my return due to Capital gains form?

I suspect that this is the schedule 3 question that is triggered by answering a warning question.  If you followed that warning and answered "no" to the question about selling a home, it takes it as "yes" and triggers the capital gains issue. Go back to schedule 3 and delete any response and then you can refile.

Netfile not accepting my return due to Capital gains form?

I didn’t answer the question regarding selling a property I’m very frustrated right now as I can’t file either mine or my husband’s returns 🤬🤬🤬

Netfile not accepting my return due to Capital gains form?

Thank you!

Netfile not accepting my return due to Capital gains form?

Thank you. I went back and checked schedule 3. I hadn't open that schedule but the No had been checked. As soon as I blanked both the yes and no, the problem was solved. 

Netfile not accepting my return due to Capital gains form?

Thank you how did you find that? I even entered a whole new return for him and it still didn’t take but I got mine filed 🤷‍♀️

Netfile not accepting my return due to Capital gains form?

I did the same thing. It was a really stupid CRA warning with no right answer.