Netfile not accepting my return due to Capital gains form?

[Sammymyers2]

I don't have any capital gains to report yet I am getting a message that capital gains forms are not completed and not yet available. My return is being refused by netfile because it says my return is incomplete. Help!

[Andrews_Guitar]

I'm in the same boat, very frustrated by the fact that I paid to file and then was denied. A notice of the expected date we could file would be nice!

[Delphision]

I suspect that this is the schedule 3 question that is triggered by answering a warning question.  If you followed that warning and answered "no" to the question about selling a home, it takes it as "yes" and triggers the capital gains issue. Go back to schedule 3 and delete any response and then you can refile.

[Djacques56]

I didn’t answer the question regarding selling a property I’m very frustrated right now as I can’t file either mine or my husband’s returns 🤬🤬🤬

[joyce-myers]

Thank you!

[joyce-myers]

Thank you. I went back and checked schedule 3. I hadn't open that schedule but the No had been checked. As soon as I blanked both the yes and no, the problem was solved. 

[Djacques56]

Thank you how did you find that? I even entered a whole new return for him and it still didn’t take but I got mine filed 🤷‍♀️

[Delphision]

I did the same thing. It was a really stupid CRA warning with no right answer.  

[SteveDuff]

To Turbotax 2024 (web-based) users. I have completed my 2024 return, paid for Turbotax and am trying to access a PDF of the T1 and Schedules. Because I have capital gains to claim, Turbotax is indicating CRA is not yet (March 9th) accepting e-filings that include capital gains (apparently related to the Capital Gains Inclusion Rate change that was subsequently withdrawn). This is requiring some re-tooling at both CRA and Turbotax. HOWEVER, over the past week I have spoken with 6 different Turbotax representatives who cannot explain why I cannot generate the T1 and Schedules once the fee has been paid. The last rep I spoke with said he had consulted with 4 different specialists who couldn't help. He ended up throwing the software engineers at Turbotax under the bus. Meanwhile, here I sit with completed returns, paid fees and no access to my T1. Help?!

[Martinem]

Same issue with me. Sold a principle residence and turbotax does not allow me to transmit the files. Many of you refer to an adjustment to schedule 3. How do you even go back to Schedule 3? I see no such schedule.

Help?!?