Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Hufin
New Member

Online Vs download version

I opened an account on online version but after inputting personal information decided to purchase the download version. Is there any problem switching my account to the download version? Can I delete the info on the online version? 

2 Replies
Hufin
New Member

Online Vs download version

There was a problem. I could only access my Online account. I was unable to input the Licence Code from the Download version.  It took the agent 30 minutes to solve it.  He told me I was lucky. It took others an hour or more to fix the problem. Intuit should fix this flaw in the system.

Online Vs download version

@Hufin Glad to know that issue has been resolved. Thanks for the update!