How do I get an activation code? I did not receive one when I downloaded my 2023 turbo tax

[lizkrill]

I downloaded my 2023 turbo tax in December 2023.  I did not receive an activation code.  How do I get one?

[TurboTaxBrenda]

We sent  you an email with your request.

Thank you for choosing TurboTax.

[GS88]

I also did not receive an activation code when I downloaded a previous (2018) return today (17-Dec-2024). A phone number was provided that is no longer in service. I have not received an email (checked in spam).

[TurboTaxAniqua]

For 2018 an email receipt was resent with all the required information, Please check junk or spam folders.

Thanks for choosing TurboTax! 

[GS88]

I have received your response via email as well as several emails regarding "Post" badges. I have still not received an email receipt "with all the required information"...not in spam either.

[TurboTaxAniqua]

I have send you a private message. Please check that and respond so I can provide you with the required information.