How do I get an activation code? I did not receive one when I downloaded my 2023 turbo tax

[lizkrill]

I downloaded my 2023 turbo tax in December 2023.  I did not receive an activation code.  How do I get one?

[TurboTaxBrenda]

We sent  you an email with your request.

Thank you for choosing TurboTax.

[GS88]

I also did not receive an activation code when I downloaded a previous (2018) return today (17-Dec-2024). A phone number was provided that is no longer in service. I have not received an email (checked in spam).

[TurboTaxAniqua]

For 2018 an email receipt was resent with all the required information, Please check junk or spam folders.

Thanks for choosing TurboTax! 

[GS88]

I have received your response via email as well as several emails regarding "Post" badges. I have still not received an email receipt "with all the required information"...not in spam either.

[TurboTaxAniqua]

I have send you a private message. Please check that and respond so I can provide you with the required information.

[GS88]

I received your private message yesterday and responded to it with the requested information. As of this afternoon, I have still not received an activation code.

I just received an email while typing this message stating that my response to your email yesterday had "a temporary problem delivering my message"...I did however receive another "badge" email recognizing how often I have been on your site.

Can you please send me a private message with a phone number so that I can speak with someone and get my activation code.