I am sorry to hear that you are having this problem. To resolve this issue, first try to update the software manually: https://turbotax.community.intuit.ca/replies/2868252
If that doesn’t work, please try uninstalling & reinstalling the program. It will not delete any of you saved returns.
https://turbotax.community.intuit.ca/replies/2647640
https://turbotax.community.intuit.ca/replies/3169457
If you are still having issues, please contact our phone support for further assistance. (*not available to TurboTax Free users*): https://turbotax.community.intuit.ca/replies/3152013
I have the same problem with my CD copy of Home and Business, after initial update it would not launch. I searched for this problem and was directed to a link on Turbotax.com to download, except there's no Home and Business version. Where can I file the Home and Business download?
Use the following link to download a version of TurboTax Desktop/Download:
https://turbotax.intuit.ca/product/download/index.jsp
If you still have issues, please contact our phone support for further assistance: https://turbotax.community.intuit.ca/replies/3152013
I hope this was helpful
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