Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Find CRA error Netfile information >> HERE!

I do not want the TurboTax Assist & Review Deluxe, how do I remove it

This is a total scam. I eventually had to redo my taxes from the beginning. Absolute bait and switch!

I do not want the TurboTax Assist & Review Deluxe, how do I remove it

My question is what is turbo tax doing to avoid this problem in the first place? Why are so many seasoned users posting this year that they have accidentally clicked their way into signing up for expert review? They should not be forced to beg for a partial refund. Turbotax should amend the platform for people to make it clear that they are signing up for something and ask for credit card details immediately. That will prevent users from unknowingly signing up for this. Since that’s not what has been done, my belief is this is in purpose with the hopes of more payments being made simply out of frustration. I will not be using this product in the future unless this is changed. 

I do not want the TurboTax Assist & Review Deluxe, how do I remove it

Can you please let us know if you by chance used a link from an email sent recently to start your return or not? 

Unlock tailored help options in your account.