I purchased the online edition for 2020 turbo tax but am unable to sign in - even after entering my User Id and password plus verification code

[TurboTaxSusan]

If you are still not able to resolve this issue, please contact us by phone. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.

[MDAYoung]

Re: I purchased the online edition for 2020 turbo tax but am unable to sign in - even after entering my User Id and password plus

[tishmccardle]

was working on it yesterday and got put out before I could send to CRA and print document. Tried again today and unable to to get my document from yesterday.

[mooseauger]

require a key  number  purchased twice  april 17th  order  number   want to  file one  more tax  also purchased  got a key no  april  6th key number was no good

[mooseauger]

email [email address removed]

[Wesley1910]

Have put in the information multiple times but our file does not come up.  The system just keeps going around in circles.

[TurboTaxSusan]

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.