NetFile not working

[hamamh]

I totally agree; it is a joke. I was obliged to buy UFile to submit my forms.

[Delphision]

Crayzalo111, if you know you are not reporting any capital gains, see if you can go to forms mode to look at schedule 3. If there is a box checked, uncheck the box. It may be a trick question in warnings that triggers the schedule 3 whether you answer yes or no.

[hamamh]

I'm not reporting any gain.

Please solve your problems and be transparent with the users. The program is generating errors anyway. I entered the same data in UFile and it went through.

[crazyal0111]

Delphision:

I tried and it doesn't work.  My schedule 3 has nothing checked.   Intuit needs to get their **** together and fix this program. Otherwise refund me and I will go elsewhere.   This bs is getting on my nerves.  This is the last time I buy this program.   I get the same bs with Quicken.  

[aneeshvjose]

Hi I was trying to delete the Capital gain form but I am not sure how to do this. Could you please let me know how you were able to do this?

[stclarke1960]

Thanks for the details !  I have no Capital Gains, and this worked for me.   To Print/Save, I also needed to remove the checkbox on Schedule 3

Four calls to Tech Support couldn't solve this.   I was just told to wait and check daily.

Many thanks again for posting this

[crazyal0111]

If I may suggest, please take a look at my last post on the following thread.  It will explain everything

Locked Forms 

Enjoy

[TurboTaxAniqua]

@stclarke1960 If you are not using Schedule 3. uncheck any box related to Schedule 3.Please try to close any open and unused forms. Select Edit>Forms>Clear Current Form, and then Edit>Forms>Close Unused Forms. 

[stclarke1960]

Sorry all, perhaps my wording was not clear.  I followed the threads here on clearing the T657 and schedule 3, and I was successful in submitting my return..    I was only trying to help others that by following these two suggestions, I was successful.

Thanks for the replies

[Karen301970]

For everyone having the problem of locked forms.  On Monday, I spoke with CRA and confirmed that I do not have any Capital Gains. They advised me to make sure schedule 3 was not open and if it was to clear and remove it.  I tried several times and was unable.  Then I contacted TurboTax supported, waited 20 minutes for a reply.  I Tech did a screen share with me and he finally solved the problem.

He cleared and removed schedule 3 but he also found another form for investment interest, don't know where it came from as I have no investments at all, and he removed that form.

He waited to make sure that by removing these forms I could file and Eureka, my Canadian Federal and Provincial taxes went through.  I suggest you call support, do a screen share and hopefully you will get a great Tech that can solve your problem as he did mine.  Good luck to all.