Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Why am I being forced to pay just because I have taxable donations to file as well?

I don't want to pay to file my taxes, and the process has been fine up until I entered that I have charitable donations. Now I HAVE to upgrade??? I'm being forced to pay when I shouldn't have to. In fact I'm pretty sure it's illegal to charge fees for filing taxes.
1 Reply

Why am I being forced to pay just because I have taxable donations to file as well?

NETFILE is a free service from the CRA, However, preparing your taxes using TurboTax software may require you to pay to use the software.

 

Please see these TurboTax FAQs for more information on why your return was upgraded:

Why did I have to upgrade my TurboTax Online edition?

Who can file for free using TurboTax?