As Kim said above, if the CD isn't working, please use the download from from our website instead. You can get the link for your version of TurboTax CD/Download on this page: https://turbotax.intuit.ca/product/download/index.jsp
I have tried repeatedly to install this turbotax that I purchased and it will not load onto my computer. I have been using turbotax for years and have never ran into this problem HELP
I am trying to download Turbotax Standard 8 returns I have tried over and over and it starts up runs for about 6 seconds and stops without loading.
Yes it is a disc
Please contact our support team, as they will be able to view your screen, if the agent is unable to resolve your issue, please request to have your situation be "escalated" to a higher level.
Answer the questions, so it guides you towards the right team. Apply the dropdowns and you will get a phone number specified to your question (ie - support, care):
I want to talk to someone. How do I phone you?-https://turbotax.community.intuit.ca/replies/3152013
I bought Turbo tax basic. I have downloaded now I am setting up, I have user name & password,have recieved code to authenticate. Now I'm trying to enter the license code but it won't enter, it says something is not right try reentering your code & ssame message pops up.
Very frustrating!!
No
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