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It seems like you did all we can advise:
• Right-click the TurboTax 2025 icon on your desktop.
• Select Run as administrator.
• If a window pops up asking for permission, click Yes. If it launches, you can make this permanent by right-clicking the icon > Properties > Compatibility tab > checking Run this program as an administrator.
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There is more to this then is being told. I do IT and CTO roles for a living. This should not be this hard.
There must be another DLL or something that Turbotax needs that needs rights escalated or something. Visual C++ has gone past with lastest windows updates the version you have stated above, and that version is backwards compatible.
Escalate to the tech team they need to resolve this!!
oh I should also say that I have tried this on 3 different machines so it is not a machine specific problem.
I must be the LUCKIEST W10 with ESU User in Canada . Everything worked perfectly after the ESU update and using TT Standard. Netfiled on Feb 23rd, rec'd Notice of Assessment later same day and modest Refund auto deposited at my bank on March 5th.
Sadly I can't offer any help except what I did and that it worked. BTW I use Windows 10 HOME not PRO.
When I was running my business I always had Windows Pro and Office Pro before I retired in 2007.
Exactly this! A DLL problem should be super easy to fix but they just don’t want to do it. I finally just asked for a refund and bought UFile. Worked well even though I had to learn a new interface. Too bad as I have been using TT since it is first offered as Quicktax. I have informed my siblings and friends to move to UFile as I support them with their TT and simple tax issues. It is REALLY weird that TT would want to lose customers over this. Oh well.
Yeah I have been using since the beginning, actually before Quicktax. My dad and his colleague at the University of Alberta created CanTax and that was purchased by Quicktax and then the rest is history. My dad is probably looking down on this and shaking his head.
I really don't want to go to anything else as I have 6 family members to do this for, and would like to import the previous years. I think TT decisions are short sited and they are doing some bad decisions with Quickbooks and other tools as well.
Well Glad you resolved it. I am going to go find a family member with W11 and use it for tax season for now. UGH -- used to be so easy.
Cantax!! OMG. I forgot that one, I had it too. Your Dad? Whoa!
yeah they started in a very complex spreadsheet then developed the software -- I helped a bit as i was i computer science. It is sad that we are being pushed away. Easy to say "buy a computer with W11". Kinda neat to find someone who remembers those original versions.
Before TT I used GenuTax. Of course I contacted them this year and asked if their package will work when 2026 tax time arrives. They replied on Jan 29, 2026 . . . :
GenuTax Standard software will continue to support Windows 10 as long as possible.
However, when Microsoft withdraws critical security updates for Windows 10, it will no longer be considered a secure platform for filing your tax return, and our company may have to stop supporting Windows 10 at that time.
I suspect W11 will affect all but ONLINE Tax filing in future.
As for replacing my MS Surface laptop circa Dec 2019, I'm having irritating keyboard problems so next laptop will NOT be from MS. I'm looking at Lenovo THINKBOOK (not Thinkpad, too $$$)
Ok
I have TT 2025 Desktop Standard working on Windows 10.
I installed TT 2025.
Then i uninstalled and fully reinstalled both the X86 and X64 versions of C++ either of the ones below work:
OR
Latest: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
You need both the X86 and X64. Because this works, tells me something in the install corrupts the two drivers above.
Then it worked. I did notice it is not network drive smart any more, sadly, except when importing. On the open I have to manually go to the network drives.
I have not tried to netfile yet. That is the next test.
Hopefully it helps others on Windows 10 PRO (that is what I run)
leclerc-poudrette
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kandyayl
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ddesjard
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