How do i transfer my files to a new laptop without an activation code?

[sonad40]

the response i get to my question is to contact a support representative, but that feature does not seem to work. 

[TurboTaxTara]

You need an installed and activated version of TurboTax on your computer to open a TurboTax file. There's no way around this. If you've lost track of your IKC, you'll need to call us.

Visit the page below and type in something like 'lost my IKC'. In just a few steps, the phone number to call will be shown to you. We do this to help direct you to the best team to help you.

https://support.turbotax.intuit.ca/contact/

[sonad40]

I was not directed to a phone number. Can no one help me??

[TurboTaxTara]

Perhaps you tried it outside of our hours of operation? https://turbotax.community.intuit.ca/replies/3152013

[sukhpalchahal-77]

Need your phone number

[sukhpalchahal-77]

Need your phone number