The intuit web site says Turbo Tax 2018 Basic includes "Transfer your info from last year". I bought Basic from BestBuy. The box says it isn't included. Which is correct?

paulopereira3000 · ‎October 30, 2019

The web page in question is https://turbotax.intuit.ca/personal-tax-software/download-tax-software.jsp

TurboTaxSusan · ‎October 30, 2019

TurboTax Basic 2018 can import information from TurboTax CD/Download 2017 files. It can’t get anything from TurboTax Online, though. Maybe that is what it is talking about on the box? https://turbotax.community.intuit.ca/replies/2961935

Here is how to do the transfer: https://turbotax.community.intuit.ca/replies/2647740

paulopereira3000 · ‎October 30, 2019

I confirmed the answer given is correct by installing TurboTax Basic -- it does include "Transfer your info from last year". The box is incorrect by claiming feature "Carries forward all info from previous return"is not included. The box does not mention TurboTax Online anywhere.

TurboTaxSusan · ‎October 30, 2019

I will let the team that designs the boxes know, thank you.

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The intuit web site says Turbo Tax 2018 Basic includes "Transfer your info from last year". I bought Basic from BestBuy. The box says it isn't included. Which is correct?