Home office expense doesn't seem to be working properly - after entering all the information, it isn't saving?

[yankedonielle]

After pressing save, it goes back to the first screen and says that, it's not started. Every other expense is working except for home office.

[TurboTaxGinette]

Please clear your cache and restart your computer before trying again. You may also try using a different browser.

Thank you for choosing TurboTax.

[yankedonielle]

I tried both those options and it still isn't processing properly.

[TurboTaxGinette]

To look into this situation, we will need more information. Which TurboTax are you using Online or Download and which version? Could you please send us a screenshot of the message you are getting?

Thank you for choosing TurboTax.

[yankedonielle]

I've used Turbotax online (on multiple browsers) and have the app downloaded on my phone. I have signed out, logged back in, uninstalled and reinstalled the app - the current version is 6.2.0

It seems like the program is glitching and isn't saving my information properly - because when I click submit at the end of the home office expense, it returns to the home screen for expenses and says on the screen that it hasn't been started; whereas all the other expenses are entered and saved properly. But, when you click on the home office expense again, the numbers I entered previously are still there?

[TurboTaxSusan]

The expenses are still there and are still part of the net self-employment income calculations, but they are not displaying properly.

We are aware of this issue and are looking into it. We apologize for the inconvenience.

[canadahigh]

I've also reported this issue here and there's still no resolution .