Unfortunately, there is no way to downgrade a return. You would need to create a new return if you want to use a lower level product.
You can go to the Return Manager (under Tools) and start your return over in the correct product. Then once you have started your new return, you can go back into the Return Manager and click the small Trash Can next to the unwanted return to delete it.
Unfortunately, there is no way to downgrade a return. You would need to create a new return if you want to use a lower level product.
You can go to the Return Manager (under Tools) and start your return over in the correct product. Then once you have started your new return, you can go back into the Return Manager and click the small Trash Can next to the unwanted return to delete it.
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