Having trouble filing. Don't understand what I am doing.
Hi there. I can help with your problem.
There are a couple of things we need to cover. First, the software thinks you have zero income because that T4 entry is in an information only box. Step one - delete the T4 completely.
Step two - Your CPP income would have come on a T4A(P). This has the proper spots to declare the pension income - namely boxes 16/20 for total income/disability benefit.
Once you delete the T4 entry and fill in the T4A(P) with the proper boxes, the error you're receiving will go away.
Hope this helps!
Hi there. I can help with your problem.
There are a couple of things we need to cover. First, the software thinks you have zero income because that T4 entry is in an information only box. Step one - delete the T4 completely.
Step two - Your CPP income would have come on a T4A(P). This has the proper spots to declare the pension income - namely boxes 16/20 for total income/disability benefit.
Once you delete the T4 entry and fill in the T4A(P) with the proper boxes, the error you're receiving will go away.
Hope this helps!
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