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    marjorielcharles
    New Member

    2023 Tax Return

    Why won't TurboTax let me move past the Welcome to TurboTax Window?

    posted
    ‎April 8, 2024 7:05 PM
    last updated ‎April 08, 2024 7:05 PM
    0
    4
    432
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    4 Replies
    braedend
    New Member

    2023 Tax Return

    I am also having this issue, please help!

    ‎April 8, 2024 7:15 PM
    0
    419
    Reply
    TurboTaxSusan
    Moderator
    Moderator

    2023 Tax Return

    Are you using TurboTax CD/Download or TurboTax Online?

    ‎April 9, 2024 11:47 AM
    0
    389
    Reply
    traveller_yeg
    New Member

    2023 Tax Return

    Me too. I have been clicking continue again and again, nothing happens. Using the online version.

    ‎April 9, 2024 3:56 PM
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    1
    374
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    TurboTaxSusan
    Moderator
    Moderator

    2023 Tax Return

    @traveller_yeg Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

    ‎April 9, 2024 4:09 PM
    368
    Reply

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