Discuss
Discover
  • Community basics
    • Support
  • TurboTax™
    • TurboTax.ca
    Open TurboTax

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    Close icon
    Do you have a TurboTax Online account?

    We'll help you get started or pick up where you left off.

    Yes No
    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 
    marjorielcharles
    New Member

    2023 Tax Return

    Why won't TurboTax let me move past the Welcome to TurboTax Window?

    posted
    ‎April 8, 2024 7:05 PM
    last updated ‎April 08, 2024 7:05 PM
    0
    4
    998
    Reply
    4 Replies
    braedend
    New Member

    2023 Tax Return

    I am also having this issue, please help!

    ‎April 8, 2024 7:15 PM
    0
    979
    Reply
    TurboTaxSusan
    Moderator
    Moderator

    2023 Tax Return

    Are you using TurboTax CD/Download or TurboTax Online?

    ‎April 9, 2024 11:47 AM
    0
    949
    Reply
    traveller_yeg
    New Member

    2023 Tax Return

    Me too. I have been clicking continue again and again, nothing happens. Using the online version.

    ‎April 9, 2024 3:56 PM
    0
    1
    934
    Reply
    TurboTaxSusan
    Moderator
    Moderator

    2023 Tax Return

    @traveller_yeg Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.

    ‎April 9, 2024 4:09 PM
    928
    Reply

    Related Content

    mariacicciarella
    Skoptsy
    cbrussell
    switchflaka
    switchflaka