Access denied error message when searching for support or community messages

[TaiWai62]

When I search for an issue in the Support or Community sections of the Canadian section of turbo tax, as expected, Turbotax returns a list of possible articles, posts and FAQ of potential interest.  Unfortunately when I click on any of them, I get the following error message "Access denied.  You do not have sufficient privileges for this resource or its parent to perform this action." 

The following may be relevant:

1) I am logged in,

2) I have tried two different browsers (Edge & Firefox) and got the same results,

3) Rebooting had no impact,

4) I am on the Canadian site (URL = https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-search) ,

5) If I just browse through the community postings, I can click on them and view them without a problem; the issue occurs only when clicking on a search result.

Any suggestions?

[TurboTaxSusan]

You are getting this message because you're trying to access a delete post. These deleted posts shouldn't be showing in our search results and we are looking into resolving the issue ASAP.